Journal des rapports de cas cliniques

The Master Plan of Human Resources: A New Tool for the Enhancement of the Profession

Abstract

Ventura L, Pedrolli S, Chierichetti F and Recla M

Aim: This work represents the experience of the department of radiodiagnostics of the Health Services Company of the Autonomous Province of Trento (APSS) which, in collaboration with the Human Resources Development Service, has shared and adopted the clinical competence system with the aim of supporting the choices on staff organization, maximizing the levers of development and the motivation of each one.

Methods: The general health situation always requires us to maintain constant levels of activity despite the limited economic and technological resources. To meet this need, our team considered it necessary to carry out a mapp of the skills of health professionals according to the criteria of the “clinical competence” system. To make a correct mapping, some parameters have been taken into consideration: the increase in the average age of doctors, the specialization of the supply network and the development of technologies.

Results: The application of the “clinical competence” system allowed us to set ourselves the goal of highlighting both the excellence and the areas that can be improved. The “clinical competence” system also gives us the opportunity to highlight the current critical issues or those that could appear in perspective. Everything has been conceived in a departmental/business logic (which coincides in our reality in Trentino).

Conclusion: Where strategies include the acquisition of people or the development of development paths, the departmental “Master Plan Human Resources” becomes a new strategic tool for negotiation with company management.